Warranty


Warranty Claim
To make a claim during the warranty period, you will need a Return Material Authorization (RMA) number before you can return the product. Contact Experimental Pi or an authorized reseller to obtain an RMA number.

1. You will be instructed to return the defective item at your expense to Experimental Pi. Experimental Pi is NOT responsible for any loss or damages incurred during shipment of the defective items to its repair facility. It is recommended the defective item is shipped with insurance, using a shipping service that provides tracking.

2. The defective item must include a clearly printed address for return INSIDE the packaging. Failure to do so can result in delays of returning the repaired or replaced product.

3. Experimental Pi will thoroughly test all repaired or replaced product before shipping. However it is recommended you include an SDcard and RPi that will be used with the product that is being sent in for repair. Experimental Pi at its expense, will fully assemble and test the product with the included items once any necessary repairs are completed.

4. Experimental Pi at its expense, provided you are the original purchaser,  will ship the item back to you by a carrier and service of its choice. Experimental Pi is NOT responsible for items that are marked delivered but are missing, such as but not limited to items left on porches.

Warranty Terms
Experimental Pi warrants all of its products that have been purchased from Experimental Pi or a Experimental Pi authorized reseller are free from defects in materials and workmanship under normal use during the warranty period of  12 months from the original purchase date. The warranty extends only to the original purchaser and is non transferable.

During the warranty period Experimental Pi will repair or replace defective parts and perform services to the warrantied product.

This Limited Warranty extends only to products purchased from Experimental Pi or an authorized reseller. This Limited Warranty does not extend to any product that has been damaged or rendered defective (a) as a result of accident, misuse or abuse; (b) as a result of an act of God; (c) by operation outside the usage parameters stated herein; (d) by the use of parts not manufactured or sold by Experimental Pi; (e) by modification of the product; (f) as a result of war or terrorist attack; or (g) as a result of service by anyone other than Experimental Pi or an authorized reseller or authorized agent.

EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, EXPERIMENTAL PI MAKES NO OTHER WARRANTIES EXPRESSED OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. EXPERIMENTAL PI EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS EXPRESS LIMITED WARRANTY.

Limitations of Remedies
Experimental Pi is not liable for any damages caused by the product or by the failure of the product to perform, including any lost profits, lost savings, incidental damages, or consequential damages. Experimental Pi is not liable for any claim made by a third party or made by you for a third party.

This limitation applies whether damages are sought, or a claim made, under this warranty or as a tort claim (including negligence and strict product liability), a contract claim, or any other claim. This limitation can not be waived or amended by any person. This limitation of liability will be effective even if Experimental Pi or an authorized representative has been advised by you of the possibility of any such damages.

Warranty Restrictions
Some states do not allow limitations on how long an implied warranty lasts. In such states, the limitations or exclusions of this Limited Warranty may not apply to you. This Limited Warranty gives you specific legal rights. You may also have other rights that may vary from state to state. You are advised to consult applicable state laws for a full determination of your rights.